Information We Collect
We may collect the following types of personal information when you use the My Rendez platform:
a. Personal identification information, such as your name, email address, phone number, and physical address;
b. Billing information, such as your credit card details;
c. Account information, including your username and password;
d. Appointment information, including the date, time, and details of services booked;
e. Any other information you voluntarily provide to us, such as feedback, reviews, or inquiries.
How We Use Your Information
We use your personal information for the following purposes:
a. To provide and maintain the My Rendez platform and its services;
b. To process and facilitate bookings, transactions, and refunds;
c. To communicate with you, including sending notifications, updates, and marketing materials;
d. To improve our platform and services by analyzing user behavior and feedback;
e. To maintain the security of our platform and protect against fraud or other illegal activities;
f. To comply with applicable laws and regulations.
Sharing Your Information
We may share your personal information with third parties under the following circumstances:
a. With service providers listed on the platform to facilitate bookings and communication;
b. With third-party service providers that help us operate and maintain our platform, such as payment processors, hosting providers, and analytics providers;
c. In response to a legal requirement, such as a court order, subpoena, or law enforcement request;
d. When we believe it is necessary to protect the rights, property, or safety of My Rendez, our users, or others.
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal information.
Retention of Personal Data
Under the GDPR and other relevant Greek privacy laws, you have certain rights regarding your personal information:
a. The right to access, update, or delete your personal information;
b. The right to restrict or object to the processing of your personal information;
c. The right to withdraw your consent to our processing of your personal information;
d. The right to lodge a complaint with a supervisory authority.
If you would like to exercise any of these rights, please contact us using the contact information provided on our platform.