Most frequent questions and answers
On the My Rendez page, there is a booking from section where you can view the real-time availability of service providers. This enables you to book your preferred time slots immediately and without any delays or confusion.
Once you make a booking, My Rendez will send you automated notifications and reminders regarding your upcoming booking. This helps to ensure that you do not miss any important details and reduces any potential confusion.
The payment covers the booking fee. This is a small fee paid to the platform in order for your appointment to be secured. The remaining payment will be made directly to the service provider at the time of the appointment. The exact amount of the booking fee and service payment will be calculated at the final step of the booking form.
My Rendez uses a secure online payment system to process payments. You can safely make payments using various payment methods, such as credit cards, debit cards, or online payment platforms.
We are here to assist you! To get in touch, you can find our easily accessible contact information on our website. Whether you prefer reaching out via , phone or email, our dedicated support team is ready to provide the assistance you need. Additionally, we also offer customer support through live chat, which allows for real-time assistance during the booking process. Simply visit our support page to access these options.