- Intellectual Property
All content on the My Rendez platform, including but not limited to text, images, logos, and designs, is protected by copyright, trademark, and other applicable intellectual property laws. You agree not to copy, reproduce, modify, or distribute any content without the express written permission of My Rendez or the respective copyright owner.
- User Conduct
By using My Rendez, you agree not to engage in any activities that are offensive, inappropriate, or illegal, including but not limited to posting defamatory, obscene, or harassing content. My Rendez reserves the right to remove any content that violates these guidelines and to suspend or terminate the accounts of users who engage in prohibited behavior.
- No Responsibility for Service Provider Actions
My Rendez acts as a platform for connecting customers with service providers. We are not responsible for the actions or services provided by any service providers listed on our platform. All service providers are independent third parties and are solely responsible for their own services, actions, and interactions with customers. My Rendez does not endorse, warrant, or guarantee the quality, safety, or legality of any services provided by service providers.
- Cancellation and Refund Policy
a. If a service provider cancels an appointment, the customer is entitled to a full refund of the booking deposit. My Rendez will facilitate the refund process for the customer.
b. Customers have the right to cancel their appointments up to one week prior to the scheduled appointment in order to receive a refund of their booking deposit. Cancellations made within one week of the appointment may not be eligible for a refund, as per the service provider’s cancellation policy.
- Service Provider Cancellations and Removal from Platform
a. If a service provider cancels more than two appointments, they may be removed from the My Rendez platform at our discretion. My Rendez reserves the right to terminate the service provider’s access to the platform and remove their listings without prior notice.
b. My Rendez is not responsible for any loss or damages resulting from the removal of a service provider from the platform.
- Consumer Rights
By using My Rendez, you acknowledge that you are aware of your rights as a consumer under Greek and European Union consumer protection laws, including your right to withdraw from contracts and your right to have complaints addressed.
- Dispute Resolution
- Limitation of Liability
To the fullest extent permitted by law, My Rendez and its affiliates, officers, directors, employees, and agents will not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from the use of, or inability to use, the My Rendez platform or any services provided by service providers.
- Governing Law and Jurisdiction